Business and Social Sciences
Business and social sciences | Online ISSN 3067-8919
0
Citations
55.8k
Views
43
Articles
Volume 2 Number 1 2024
RESEARCH ARTICLE (Open Access)
Managing Digital Transformation: A Project Management Perspective
Kh Maksudul Hasan1*
Business and Social Sciences 2 (1) 1-8 https://doi.org/10.25163/business.2110531
Submitted: 03 January 2024 Revised: 02 March 2024 Accepted: 08 December 2025 Published: 10 March 2024
Abstract
Background: Organizations must now use digital transformation as their core strategy to reach better operational efficiency and market competitiveness and drive innovation. Multiple organizations have implemented digital transformation programs but many projects fail because organizations lack proper leadership and their change management strategies and team capabilities and technology readiness and project planning are inadequate.
Methods: The study used a questionnaire survey from 2024 to study 275 American professionals who worked on digital transformation projects in IT; Technology and Banking; Finance and Public Sector and Manufacturing and Service. The study used descriptive statistics and correlation analysis and multiple regression and percentage contribution analysis to project management variables impact transformation success. We selected a significance level of p = 0.05 for their statistical tests.
Results: The study found Leadership Support to achieve the largest effect size in digital transformation achievement with a correlation coefficient of r = 0.71 which accounted for 27% of the overall results. The next most important factor was Change Management Effectiveness which showed a strong relationship with the results at r = 0.65 and explained 25% of the overall contribution. The distribution of results showed Team Capability at 20% followed by Project The main obstacles consisted of cultural resistance at 28.7%, inadequate digital abilities at 25.5%, and restricted financial resources at 22.7%.
Conclusion: Leaders together with organized change management systems and skilled teams drive digital transformation success while technology functions. Organizations which focus on leadership development and employee engagement and remove essential obstacles will establish long-term success.
Keywords: Change management, project management, digital transformation, team capability, leadership support
References
Bond, M., Marín, V. I., Dolch, C., Bedenlier, S., & Zawacki-Richter, O. (2018). Digital transformation in German higher education: student and teacher perceptions and usage of digital media. International Journal of Educational Technology in Higher Education, 15(1). https://doi.org/10.1186/s41239-018-0130-1
Bryde, D., Broquetas, M., & Volm, J. M. (2013). The project benefits of Building Information Modelling (BIM). International Journal of Project Management, 31(7), 971–980. https://doi.org/10.1016/j.ijproman.2012.12.001
Chanias, S., Myers, M. D., & Hess, T. (2018). Digital transformation strategy making in pre-digital organizations: The case of a financial services provider. The Journal of Strategic Information Systems, 28(1), 17–33. https://doi.org/10.1016/j.jsis.2018.11.003
Chowdhury, N., Mia, M. S., Hossain, M. I., Papia, S. K., Nashid, S. (2023). "Integrating Business Analytics into Public Health Management: A Data-Driven Approach", Business and Social Sciences, 1(1),1-7,10346. https://doi.org/10.25163/business.1110346
De, R., Pandey, N., & Pal, A. (2020). Impact of digital surge during Covid-19 pandemic: A viewpoint on research and practice. International Journal of Information Management, 55, 102171. https://doi.org/10.1016/j.ijinfomgt.2020.102171
Eller, R., Alford, P., Kallmünzer, A., & Peters, M. (2020). Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization. Journal of Business Research, 112, 119–127. https://doi.org/10.1016/j.jbusres.2020.03.004
Engert, S., Rauter, R., & Baumgartner, R. J. (2015). Exploring the integration of corporate sustainability into strategic management: a literature review. Journal of Cleaner Production, 112, 2833–2850. https://doi.org/10.1016/j.jclepro.2015.08.031
Hinings, B., Gegenhuber, T., & Greenwood, R. (2018). Digital innovation and transformation: An institutional perspective. Information and Organization, 28(1), 52–61. https://doi.org/10.1016/j.infoandorg.2018.02.004
Iivari, N., Sharma, S., & Ventä-Olkkonen, L. (2020). Digital transformation of everyday life – How COVID-19 pandemic transformed the basic education of the young generation and why information management research should care? International Journal of Information Management, 55, 102183. https://doi.org/10.1016/j.ijinfomgt.2020.102183
Islam, S. N. (2022). "The Integration of AI in Advancing Electrical and Electronics Engineering", Journal of Primeasia, 3(1),1-11,10336. https://doi.org/10.25163/primeasia.3110336
Islam, S. N., Biswas, A. (2023). "Artificial Intelligence for Critical Power Infrastructure: Challenges and Opportunities", Applied IT & Engineering, 1(1),1-9,10397. https://doi.org/10.1080/03066150.2019.1680541
Islam, S. N., Biswas, A., Chowdhury, A. K. (2023). "AI-Enabled Cyber-Physical Power Systems: Review of Smart Grid Security, Optimization, and Decision Support", Applied IT & Engineering, 1(1),1-9,10396. https://doi.org/10.1080/03066150.2019.1680541
Legner, C., Eymann, T., Hess, T., Matt, C., Böhmann, T., Drews, P., Mädche, A., Urbach, N., & Ahlemann, F. (2017). Digitalization: opportunity and challenge for the business and information systems engineering community. Business & Information Systems Engineering, 59(4), 301–308. https://doi.org/10.1007/s12599-017-0484-2
Li, L., Su, F., Zhang, W., & Mao, J. (2017b). Digital transformation by SME entrepreneurs: A capability perspective. Information Systems Journal, 28(6), 1129–1157. https://doi.org/10.1111/isj.12153
Lin, A., & Chen, N. (2012). Cloud computing as an innovation: Percepetion, attitude, and adoption. International Journal of Information Management, 32(6), 533–540. https://doi.org/10.1016/j.ijinfomgt.2012.04.001
Loorbach, D., & Rotmans, J. (2009). The practice of transition management: Examples and lessons from four distinct cases. Futures, 42(3), 237–246. https://doi.org/10.1016/j.futures.2009.11.009
Matt, C., Hess, T., & Benlian, A. (2015). Digital Transformation Strategies. Business & Information Systems Engineering, 57(5), 339–343. https://doi.org/10.1007/s12599-015-0401-5
Melnyk, S. A., Bititci, U., Platts, K., Tobias, J., & Andersen, B. (2013). Is performance measurement and management fit for the future? Management Accounting Research, 25(2), 173–186. https://doi.org/10.1016/j.mar.2013.07.007
Mir, F. A., & Pinnington, A. H. (2013). Exploring the value of project management: Linking Project Management Performance and Project Success. International Journal of Project Management, 32(2), 202–217. https://doi.org/10.1016/j.ijproman.2013.05.012
Mok, K. Y., Shen, G. Q., & Yang, J. (2014). Stakeholder management studies in mega construction projects: A review and future directions. International Journal of Project Management, 33(2), 446–457. https://doi.org/10.1016/j.ijproman.2014.08.007
Nadkarni, S., & Prügl, R. (2020). Digital transformation: a review, synthesis and opportunities for future research. Management Review Quarterly, 71(2), 233–341. https://doi.org/10.1007/s11301-020-00185-7
Naidoo, V. (2010). Firm survival through a crisis: The influence of market orientation, marketing innovation and business strategy. Industrial Marketing Management, 39(8), 1311–1320. https://doi.org/10.1016/j.indmarman.2010.02.005
Nashid, S., Papia, S. K., Chowdhury, N., Mia, M. S., Hossain, M. I. (2023). "Advanced Business Analytics in Healthcare Enhancing Clinical Decision Support and Operational Efficiency", Business and Social Sciences, 1(1),1-8,10345. https://doi.org/10.25163/business.1110345
Pencarelli, T. (2019). The digital revolution in the travel and tourism industry. Information Technology & Tourism, 22(3), 455–476. https://doi.org/10.1007/s40558-019-00160-3
Rahman, F., Nashid, S., Jahan, I., Islam, A., Papia, S. K., Akhir, A. (2023). "Advancing Consumer Behaviour Through Al: A Data-Driven Perspective on Online Scam Prevention and Trust Building", Business and Social Sciences, 1(1),1-8,10375. https://doi.org/10.25163/business.1110375
Serrador, P., & Pinto, J. K. (2015). Does Agile work? — A quantitative analysis of agile project success. International Journal of Project Management, 33(5), 1040–1051. https://doi.org/10.1016/j.ijproman.2015.01.006
Singh, R. K., Mangla, S. K., Bhatia, M. S., & Luthra, S. (2021). Integration of green and lean practices for sustainable business management. Business Strategy and the Environment, 31(1), 353–370. https://doi.org/10.1002/bse.2897
Toor, S., & Ogunlana, S. O. (2009). Beyond the ‘iron triangle’: Stakeholder perception of key performance indicators (KPIs) for large-scale public sector development projects. International Journal of Project Management, 28(3), 228–236. https://doi.org/10.1016/j.ijproman.2009.05.005
Wang, Y., Singgih, M., Wang, J., & Rit, M. (2019). Making sense of blockchain technology: How will it transform supply chains? International Journal of Production Economics, 211, 221–236. https://doi.org/10.1016/j.ijpe.2019.02.002
Yeow, A., Soh, C., & Hansen, R. (2017). Aligning with new digital strategy: A dynamic capabilities approach. The Journal of Strategic Information Systems, 27(1), 43–58. https://doi.org/10.1016/j.jsis.2017.09.001