Volume 2 Number 1 2024
Advanced Analytics in IT Systems Unlocking Insights Enhancing Decision Making and Maximizing Business Value
Anik Biswas1*, Md Iqbal Hossain2, Ispita Jahan3, Niladry Chowdhury4, Md Sakib Mia4
Applied IT & Engineering 2 (1) 1-8 https://doi.org/10.25163/engineering.2110379
Submitted: 31 October 2023 Revised: 15 January 2024 Published: 17 January 2024
Abstract
Background: The expanding digital transformation of businesses has revealed the need for sophisticated IT system analytics which deliver operational data and better decision-making capabilities. Traditional IT management experiences problems when dealing with extensive and complicated datasets which leads to both operational inefficiencies and limited value generation. Organizations use advanced analytics to solve this problem through big data and artificial intelligence and predictive modeling which allows them to improve IT-based business operations.
Methods: The expanding digital transformation of businesses has revealed the need for sophisticated IT system analytics which deliver operational data and better decision-making capabilities. Traditional IT management experiences problems when dealing with extensive and complicated datasets which leads to both operational inefficiencies and limited value generation. Organizations use advanced analytics to solve this problem through big data and artificial intelligence and predictive modeling which allows them to improve IT-based business operations.
Results: Organizations which adopted advanced analytics demonstrated a 31.7% boost in decision speed and a 26.9% improvement in accuracy when compared to organizations without these systems. The IT operations experienced an 18.4% decrease in costs together with a 21.6% increase in system performance. The company achieved a 15.2% boost in competitiveness through customer segmentation and predictive insights which resulted in a 19.8% average revenue increase. The survey participants showed that analytics-based IT systems deliver better scalability and efficiency and business value than conventional methods.
Conclusion: The study shows that advanced analytics improves IT systems through fast precise decision-making and cost reduction and business value optimization which leads to better organizational competitiveness.
Keywords: Advanced analytics, IT systems, Decision making, Business value, Data insights.
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